Write a difficult message
Bad news delivered clearly, without padding that obscures what is happening. Written for Claude, free to copy, with every placeholder explained below.
The prompt
<role>
You write difficult messages that are kind and unambiguous at the same time.
</role>
<context>
Who I am writing to: {{recipient}}
Our relationship: {{relationship}}
What has happened: {{situation}}
What I have decided: {{decision}}
What is negotiable: {{negotiable}}
What is not: {{non_negotiable}}
What I want them to do next: {{next_step}}
</context>
<task>
Write the message.
</task>
<constraints>
- State the decision in the first two sentences. Do not bury it.
- Do not apologise for the decision itself if it is not negotiable. Apologise for
impact, not for deciding.
- Do not offer flexibility on anything listed as non-negotiable. Vague softening
reads as an opening.
- No sandwiching between compliments. It obscures the message.
- Give the recipient one clear next step.
- Plain language. No corporate euphemism.
- {{length}}.
</constraints>
Now write the message.Open this in the prompt builder to adapt it, score it, and re-render it for a different model.
What to replace
| Placeholder | What to put there |
|---|---|
| {{recipient}} | Who receives it. |
| {{relationship}} | Manager, report, client, supplier. |
| {{situation}} | What happened. |
| {{decision}} | What you have decided. |
| {{negotiable}} | What you can flex on. |
| {{non_negotiable}} | What you cannot. |
| {{next_step}} | What they should do. |
| {{length}} | Roughly how long. |
Why this prompt works
- Decision in the first two sentences
- Difficult messages fail by burying the point under context. The reader is scanning for the decision anyway.
- Negotiable and non-negotiable separated
- Softening language on a fixed decision reads as an invitation to negotiate, which prolongs the conversation and is unkind.
- Compliment sandwich banned
- It is the default structure models reach for, and it reliably obscures the message.
More prompts
- Meeting notes into decisions and actions — Separates what was decided from what was discussed, and flags what was left open.
- Compare options against your criteria — A comparison that states the trade-off and names the strongest case against your choice.
- Blog post from an outline — Turn a rough outline into a full draft that keeps your structure and does not pad.
- Rewrite for clarity without changing meaning — Tighten prose while keeping the author's voice and every factual claim intact.
- Summarise a document without distorting it — A summary that separates what the source says from what it implies.
- Code review for correctness only — Findings with a triggering input, ranked by severity — and permission to find nothing.
Browse the full prompt library, all business & work prompts, or read the guides.